We love making new friends and reconnecting with old ones.
We’re happy to answer any queries about our services, address any concerns about your stay or work with you to tailor an experience that’s unique to you and your needs.
Did we do something wrong?
We’re sorry. If your experience with us was anything but exceptional – tell us. We are eager to correct ourselves and make it up to you. Your comfort is, and will always be our number 1 priority.
Were you happy at the end of your stay?
That’s just what we wanted! This is also a great platform to leave a good word about any of our staff members who were instrumental in ensuring your utmost comfort – we love celebrating our people and a happy customer only encourages us to continue delivering excellence!
Don’t be a stranger and give us a shout out!
49/67 QUEENSBOROUGH TERRACE
+44 (0)20 7229 2424
Please use this form to submit an email enquiry. By selecting the appropriate option from the drop down menus below, your enquiry will be directed to the correct department.